Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards positive. The customers express satisfaction with the services provided by Vincent's Heating and Plumbing, including plumbing, HVAC, and furnace maintenance. They mention the professionalism, expertise, and courteousness of the technicians, as well as the quality of the work and the reasonable pricing. The customers also appreciate the prompt response and efficient service, with many mentioning that the issues were resolved quickly. Additionally, the customers highlight the friendly and helpful nature of the office staff, with some mentioning the valet program as a convenient option. However, there are a few negative reviews, mainly concerning scheduling issues and a lack of communication. Overall, the positive reviews outweigh the negative ones, indicating that Vincent's Heating and Plumbing is a reputable and reliable service provider.