Overall was very happy with the experience. Gave different options to choose from.

Brooklyn did the yearly maintenance on my hot water heater and then gave me a quote to install my new kitchen faucet and proceeded with the installation and added new water shutoffs. She did an outstanding job. She answered all my questions. Brooklyn has a great work ethic, work performance, and pleasing personality. She is a great addition to Vicent's Heating & Plumbing.

Excellent service very personable

Great service very friendly and helped answer all my questions, wish I just knew more about the water being that yellowish color. And how long that was truly gonna take to fix. I called the office and Shawn was able to answer me via them so thank you for that follow up!

GREAT SERVICE

Efficient , Fast, Wonderful. Metal pipe didn’t break-that was a God directed thing!!! I asked for Brooklyn- love her dearly. Family Friend. And price was right!!!!!! Amen

Great service overall. The technician was professional, courteous, and did an excellent job. Everything was completed efficiently and is working well. I appreciate the quality of the service and professionalism.

Ricky did a through evaluation of our plumbing issue and went to work to resolve the problem!

The service was prompt, the techs were courteous and kind, and they did excellent work!

Sean is a great young man! Very polite and very knowledgeable. Both of those things go a long way in my book!! Keep up the good work Sean

Excellent service. Friendly. Great price

Sean arrived in the time frame that was scheduled, was courteous, demonstrated a quick understanding of the repair that was needed, and completed the repair with a quality job.

Our plumber Brooklyn was very professional and straight forward. There was no question about what needed to be done or why we needed her to come back and complete the job

The explanation of what needed to be done was very clear and through and workmanship was outstanding

Very pleased. Efficient.

Experience was fine.

Technician Brooklyn arrived earlier than anticipated and got the leaking toilet fixed. She was very professional, knowledgeable and explained everything to me. I’ll continue to use Vincent’s as the need arises.

great job! So prompt and efficient1 very pleasant person-enjoy seeing her.

I am satisfied with the service. It was prompt and professional. Everything looks very good, and the cleanup was immaculate.

Michael S completed our air conditioning check up with friendly professionalism. He explained what he was doing and what was needed.

So impressed by your entire staff. Today Nathan serviced my old AC unit and helped me plan for the future. He's truly well spoken and, an asset to your company. Somebody raised that fella well, and his manager should be proud. Perhaps consider advancement for him...or a raise?

Very patient with answering all questions I had. Demonstrated excellent knowledge of air conditioning unit. Professional from start to finish.

Our Technician was terrific. Professional, thorough and on time. He explained everything to me in a way I could understand. He was also great with my dog!! He mentioned he had been with the organization for 28 years! That was impressive.

The Tech/Nathan arrived on time, explained the causative issue and repair options and serviced the unit quickly. Nathan was courteous and professional at all times. The unit is up and running and the work area is clean and neat - no parts or debris left behind.

I really appreciated Sean and Brianna helping us with our plumbing issue. They both have such a friendly demeanor. Sean is courteous, knowledgeable and clearly explains the fair pricing as well as what will transpire. He also goes the extra mile to help. He provides excellent customer service.

Shaun did an amazing job fixing our bathroom plumbing. We had a water leak. He took the time to walk me through where the water was leaking and explained what needed to be done to fix the problem. He replaced the pipping and caulked the shower head and made sure there was no more water leaks. Shaun is super friendly, respectful and clearly skilled. I’m really grateful for the great service and will definitely call again.

Sean is very knowledgeable and professional. He went above and beyond to answer my questions and identified a gas leak that I needed to contact SEMCO to have fixed, since it’s on the city side of the connection.

Tech was very professional.

Sean and Brianna were amazing! They did an excellent job.

Excellent friendly reliable service

Workmen were very friendly and professional. They thoroughly analyzed the problem and efficiently made all necessary repairs.

Sean came out Wednesday, inspected and diagnosed my dehumidifier line issues, drew up multiple options for me to choose from relative to cost, and booked repairs for following Monday. Sean then had a cancellation and came out that Friday to finalize repairs. Fast, attentive, professional, and thorough. Couldn’t recommend VHP and Sean’s plumbing work enough. Great service, friendly, and I can get my furnace on again in time for a very hot weekend. 5 stars

Sean has solved several complicated plumbing issues for us that would have developed into more costly repairs without his diligence and expertise. He is always careful to treat us and our home in a respectful manner and is a pleasure to have around. I highly recommend him!

Excellent

Brooklyn provided excellent service. She had an understanding of the issues being experienced and provided a solution to repair the shower that was improperly installed by someone else. Thank you for restoring my faith in professionals.

Sean was an excellent representative of VHP for both work ethic but as well as how he conducts business with customers. Thank you

Have been using Vincent’s services for over 20 years. Never have been disappointed with work performed and employees of VHP. Austin was an excellent example of ethics of VHP. Thank you

While doing the laundry my basement drains overflowed. VHP has always given me excellent service so of course I called them. The service technician was at my house that very same morning taking care of this issue. Rick was professional, knowledgeable and friendly. He kept me continually updated on the progress.

Marvin always is friendly & a hard worker

Great Service

Great communication with the diagnosis and getting things back to operating standards. Definitely recommend this company.

I'm always pleased with VHP Everyone is always so pleasant

Ricky did an outstanding job. He explained the installation process and made it easy to understand. Thank you for the great workmanship and product.

Brandon was amazing! He explained everything in detail and was efficient and very personable! I hope to have him back the next time I need help.

Another job well done!

Great job! As usual!

Nate, our technician is not only nice and respectful but very well versed in heating and repairs of furnaces. He solved both of our heating concerns promptly and gave us sage advice regarding our furnace. My husband and I are extremely happy with the service and are now enjoying a warm home again!😊

Showed up and got right to work. 100%satisfied.

Brandon was very efficient and knowledgeable about cleaning our sewer out. He was very polite and did an excellent job explaining things.

Austin was our service technician. He did an OUTSTANDING job!! VERY polite and professional. Great asset to Vincent's Heating and Plumbing!!!

Very knowledgeable

Nathan did a good job. He was here Saturday night. He found many problems and after the parts arrived he found more. I feel that many of your people don't have enough experience on this system. We had problems after it was installed 1yr ago and it took to or three visits from different techs to solve. I'm beginning to believe this system is not as reliable as your salesman stated.

Dylan & Rickie did a super job. They explained everything and the clean-up was perfect. I will recommend them to my family & friends.You get what you pay for: Quality, fast service & a guarantee

Sean is fantastic! He came out to inspect a possible water heater issue. Determined it was just normal heating noises echoing into the drip pan. He also took a look at a future project we'll have Vincents perform. He has a great personality, professional and very friendly.

Ricky re-plumbed my kitchen sink, including re-setting the drains in the double sink. He also ran a video feed of my sewer line, and identified problem spots. As always with VHP employees, he was personable as well as competent. And I liked that VHP has high schoolers shadowing, to encourage more people into the trades.

Dylan and Josh were professional and efficient as they completed a difficult job.

Sean did a great job today ! Very professional answered lots of questions and took care of our issue

fast service for back flow testing, would highly recommend!

I'd give them 10 stars. Dylan did a fantastic job!!!

Sean was absolutely amazing and professional. He quickly diagnosed our problem amd explained everything step-by-step. Best plumber we've ever had!

I had a question about the gurgling sound my recently installed sump pump was making. The manager, Marvin, came out and checked it and said it was operating the way it should and he explained why it sounds that way. He was friendly and came out the same day I called. Marvin and the whole Vincent's plumbing company provides stellar customer service!! Thank you!!

Mike was very polite and knowledgeable when servicing our HVAC system. Great customer service

Nice job!

I can't say enough about this exceptional crew. They were so skilled and kind. Sincerely

All the reps at Vincent's were professional, polite and efficient. We would be even more happy if everything wasn't so high in price.

Sean & partner (forgot her name, sorry) did Great Work. Quick. No inconvenience. Protected our property. Good clean-up. Provided great advice. Very pleasant. We will call again.

We had developed leaks in our 40 yr old natural gas pipes. Andrew was our technician & he always listens & answers all questions. Andrew always goes above & beyond to ensure that the repair was handled in an excellent manor. We'd recommend VHP service to anyone.

They were so very nice and polite clean and neat. Thank you. They did a good job also

Awesome experience with VHP. Working with Austin was "by far" the best experience I've had with buying anything. My furnace was still working, but wasn't very efficient. He made sure I understood my options, so I could make the best decision for myself and my house. I will definitely ask for him, if I need anything for heating or cooling in the future.

Tech was very professional the job was done correctly and complete.

Very professional service. Highly recommend !

We are very happy to have had Michael come out to our home yesterday to give us his recommendations in replacing our "still working great" 20 year old hot water heater. Having just finished renovating our entire basement due to $24,000.00 of damage from a broken water pipe in the ceiling we didn't want to play the odds of the water heater finally leaking and flooding the basement again. Following Michael's experienced suggestions we had the water heater replaced the same day with updated water and gas piping and shut offs. Michael worked diligently at the job until it was completed entirely. He was very considerate of covering the new carpet with plastic, removing his work boots at times and restoring the room work space to the original condition. We have had Michael to our home and our parents' home a number of times over the years to maintain our furnace and air conditioner. He is very knowledgeable, trustworthy and hard working. Thank you Michael for your dedication and awesome work ethics!

Austin is the best tech ever. Explained everything from start to finish and made sure it was all perfect. I'd give him 10 stars if I could. Definitely go with him for anything you need.

As always Vincent's Heating and Plumbing get a five star rating from me. Marvin, my Technician was very polite and very professional. He preformed my yearly boiler and hot water heater inspection. He was efficient and honest about his evaluation. I have much appreciation for the Vincent's Team!

Thorough and courteous care of our heating and plumbing needs. We are older folks who choose to stay in our own home, and Vincent's service is making much of that possible. High Marks!

He was very pleasant and thorough. When he left, there were no messes to clean up. I will happily do business with Vincent's again!

VHP installed a new gas furnace and air conditioning system and a new water heater in our home, and I highly recommend them. The new equipment is great, the installation was very well done, and the customer service is fantastic!

Amazing service as always. Go to company for any heating / plumbing needs

Marvin and Brianna (I think) arrived when they were scheduled (no "they'll be there between 8 and 1" (Comcast I'm talking to you)). The problem was identified quickly and we were provided three options with three price points. We picked the middle choice and the repairs were made. Thank you Vincent H&P and Marvin & Brianna!