Courteous, professional, personable, and patient as I asked a thousand questions about how things work and how often things need to be cleaned. Knowledgeable. Respectful of time and the house. Would hire again. Give Rob and Brandon each a raise.

Always helpful

When I woke up on Tuesday morning and discovered that I had no hot water, I immediately called VHP for help and asked if they could send Andy out to see what was wrong. I have a very sweet parrot who would not be happy about someone coming into the house without me at home. Luckily Andy has been coming out for for my scheduled twice yearly appointments for several years and has always been a really special and trusted person and who also has a great relationship with my bird. I have been a customer for a long time and feel very very pleased to have such a wonderful company with dedicated, knowledgeable and kind employees and is also true for every person that I talk to on the phone. VHP is a real family business and by the end of the afternoon I had a new hot water tank and my parrot was able to have her daily shower, what a great end to the day.

Austin clearly explained the problem we had with the furnace and was able to repair it the same day.

As always the crew was polite, professional, friendly and helpful. This was a difficult installation but the men were always cheerful and conscious of protecting the premises and they did a great cleanup job. Jason? and Tommy are hard workers and did a beautiful job with our new “split” heat pump and it’s doing a great job of keeping our large screen room warm.

Awesome service!!!

Still not fixed, gas leak at water heater detected on attempted start by Simco. I have it shut off.

Marvin has been doing the yearly maintenance on our Navien boiler since he installed it 4 years ago, and it's ALWAYS a pleasure to see him. He's quick, efficient, EXTREMELY knowledgeable, and one heck of a nice guy. I can't say enough good things about him or Vincent's; we've had nothing but great service from both him and his company!

He was very professional with his work and had a great personality 👏

I did not rate cost/pricing, as I do not have a price-point to compare to, so not intended as a 'zero' star, but rather 'N/A'. The employees were pleasant and efficient, and I was totally satisfied with the whole experience.

VHP employees are and always have been very professional, courteous and knowledgeable in their field. Nathan exemplifies all of these characteristics and we are very pleased with the service he performed on our A/C unit. He explained the Enhanced Service Plan and we were glad to enroll. VHP has been and continues to be an excellent company to conduct business with.

Today's service call was by Marvin N. As always, exceptional service was provided. I believe Marvin saved me an expensive service call that, in all likelihood, would have occured this winter. A likely problem in the making was caught eary, due to Marv's expertise and professionalism. No one likes to hear bad news from a scheduled service call, but better to catch a problem now, then to be left without heat and water in the dead of winter on Christmas Eve. Don't laugh it could happen. I trust Marvin completely and only want him to service my combo boiler!! Keep up the good work Vincent's, I'm a fan

Brandon explained everything he was going to do with our air conditioning system and answered all of our questions regarding his service plan. He was polite and professional.

Awesome! Great experience

Nathan answered all of my questions, explained all work that was done and upgrade options

Not only does Andy do the thorough inspection I've learned to expect, but he installed something to protect my conditioner from damage from lowered electrical power during peak hours. In addition, he discovered a small hole in my siding caused by a chipmunk, hopefully early enough to prevent any more damage.

Nathan is an excellent technician for Vincents Heating and Cooling. Yesterday, Nathan conducted a maintenance check on our air conditioning system. He is very knowledgeable and extremely personable. He was thorough in his work and detailed when explaining the results.

Marvin did an excellent job!

I can’t say enough good about Vincent’s and our service tech, Mike. Very knowledgeable. Straight forward and honest. I know I can trust Vincent’s to treat me fair and everyone I’ve dealt with has always been friendly and professional!