Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards positive. The customers express satisfaction with the services provided by VHP, specifically mentioning the expertise, professionalism, and friendliness of the technicians. They appreciate the timely and efficient service, with many highlighting the technicians' ability to explain the work done and offer helpful tips. The customers also mention the positive experience with the office staff, describing them as courteous and accommodating. The recurring themes include the technicians' knowledge, expertise, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are minimal, with most customers expressing satisfaction with the services provided. However, a few customers mention issues with scheduling or communication, which are addressed promptly by the company. Overall, the reviews suggest that VHP provides reliable and high-quality heating and plumbing services, with a focus on customer satisfaction and professionalism.