Marvin and Brianna (I think) arrived when they were scheduled (no "they'll be there between 8 and 1" (Comcast I'm talking to you)). The problem was identified quickly and we were provided three options with three price points. We picked the middle choice and the repairs were made. Thank you Vincent H&P and Marvin & Brianna!
Vincent's technicians are the greatest, knowledgeable, helpful and always polite.
Marvin did awesome. Very professional. Job was finished quickly. Thank you so much Marvin.
Marvin consistently demonstrates exceptional care in his service and craftsmanship. I highly recommend the team at VHP! In my experience, I have never encountered any of their technicians being rude or disrespectful. They always take the time to clearly explain the job that needs to be done and outline what is involved, providing me with a concise quote before starting any work. Their maintenance program is outstanding, ensuring that my equipment is always performing at its best. When my old furnace began to show signs of aging, the technician reminded me of the previous years that I needed to consider replacing it. They were right, and when my furnace eventually failed, they stepped in to assist me without saying, "I told you so." Instead, they asked “how can we help”. I've been a loyal VHP customer since 2001 and can't imagine working with anyone else. The valet program allows me to get great service when it works in their schedule without me taking time away from my work. They communicate clearly when they're coming and going and even respecting my little Post-it notes, reminding them not to let my cat out. 👍🏻❤️
Very professional, thoughtful, courteous, skilled service. Thank you.
Marvin and Brooklyn were both very professional and knowledgeable regarding the service that had been provided to me and my family.
As always, Vincent's came through with service beyond expectations. And Marvin is the epitome of customer care. Fast, efficient, knowledgeable, friendly and patient with our numerous questions! Thank you!
Marvin did a great job of repairing our leaking tub faucet & installing a second valve to our main water supply. He was quick & efficient. Highly recommend Vincent’s
Thank you so much. I look forward to having more work done by Vincent’s 🥰
Marvin gave us great customer service. He talked me through each step of what he was doing and offered additions. He checked my bidet and installed a specialized shower head. I love working with Marvin
Marvin is the man. Always on time, courteous, and gets the job done fast.
Had the same technician on 2 occasions ... Great guy thank you
I appreciated how quickly I was fit in. Then kept up with the time frame, and his knowledge and professionalism when he was in my home. Thank you for wonderful service!
As always, Marvin was polite, professional and efficient. Arrived on time and completed the task we needed.
Right on time. . .super quick and awesome tech! Marvin was exceptional. Highly recommend.
The young man from Vincent’s was polite, efficient, and completed the job in short order.
Marvin was very friendly and kept me posted on everything he was doing.
Marvin is very professional, came back to Check and make sure my air was working correctly before it got hot.
I now have hot water
Awesome
He was kind and did not make me feel small. Being a single woman who owns a home i have had companies talk down to me. It’s refreshing to see someone who is kind, knowledgeable, quick and efficient at their job.
Marvin is a true professional at plumbing and heating issues. I highly recommend him.
We have lived here for 3 years and had Vincent’s install a furnace, hot water heater, and an air conditioning unit. The service has been excellent. The Technicians have been wonderful and very knowledgeable. We have been very satisfied with the services provided.
As always with Vincent's and Marvin Schmitz, work performed was excelent quality, handled quickly and met my expectations. I'll be back.
Ricky and Marvin were both professional. They explained all my options for the repair of my leaky sink. I’m very happy with the efficiency and completion of the job done. Thank you
Marvin was great! Clearly explained all the repair options and did an excellent job!
Fantastic job, my go to guy from now on!
Professional, knowledgeable and friendly! 10/10!
Very nice and friendly! Quick and fixed the issue and great price!
Excellent service! Answered all our questions!
Marvin was awesome.
Service was excellent, fast and professional.
Always helpful
Marvin is the best!!!
Great Service, Marvin was so good about explaining everthing. When he finished showed me every thing that was done. Plus my dog loved him.
I had to settle with a different technician than the one I’m used to because my other one was sick. This gentleman tried his best. he said this is going to be a challenging project once he got into it, so I don’t know if it was too much of a challenge for him also I’ve never heard of ZonalValve be loud where I can hear it up in upstairs from the basement and when I was looking at it Never seen the wires hanging in front before and it looks like the zonal valve was put on crooked so I’m not sure if that’s why it’s making the louder noise than normal I know I had to get the issue fixed
Arrived same day as I phoned. Excellent job. Marvin is conscientious and very pleasant
Marvin did an outstanding job with our routine maintenance, he thoroughly cleaned the furnace and answered a few of our questions or addressed our concerns he performed the maintenance on the tankless hot water heater and checked that everything was working prior to leaving he left the area cleaner than when he arrived would definitely recommend him as your service technician
Great service skills , solved the problem very quickly very professional , a big help on a Sunday , my wife had knee replacement surgery the previous Monday and we needed help , very glad Marvin was available to help us out of this jam , and thanks to VHP!
Vincent representative arrive on time as he indicated in his prior phone notice. He promptly began his work after a brief introduction and description of work he was to do. He completed his task in a timely manner and ensured he left the area clean and orderly.
So happy with plumbing service! Would highly recommend.
Still not fixed, gas leak at water heater detected on attempted start by Simco. I have it shut off.
Marvin was very thorough and quick in his testing and examination of my boiler for its yearly maintenance! He explained everything to me, answering my layman’s questions with efficiency! I highly recommend Marvin and his team at VHP for your HVAC needs!
Marvin responded quickly to our emergency on a Sunday which I truly appreciate. He repaired the leak in short order and was extremely polite, courteous and helpful.
Marvin has been doing the yearly maintenance on our Navien boiler since he installed it 4 years ago, and it's ALWAYS a pleasure to see him. He's quick, efficient, EXTREMELY knowledgeable, and one heck of a nice guy. I can't say enough good things about him or Vincent's; we've had nothing but great service from both him and his company!
Marvin, Did and excellent job and explained everything about the service.
Knowledgeable service technician did everything he said he gonna do and more thanks for everything.